Privacy Policy

Introduction

Synergic Technologies Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect personal information in accordance with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles (IPPs).

Synergic Technologies Limited is a New Zealand registered company. Our principal place of business is Level 2, 26 Hobson Street, Auckland 1010, New Zealand.

Information We Collect

We may collect the following personal information:

• ●Contact information — name, email address, phone number, company name, and job title when you contact us through our website, email, or phone.
• ●Website usage data — anonymised analytics data including pages visited, time on site, and referral source. We use this to improve our website and understand how visitors use it.
• ●Business engagement information — information provided during consulting engagements, proposals, and project delivery as required for service delivery.

How We Use Your Information

We use personal information for the following purposes:

• ●Responding to enquiries submitted through our website or other channels
• ●Providing consulting services and project delivery
• ●Sending relevant information about our services where you have expressed interest
• ●Improving our website and services based on anonymised usage data
• ●Meeting our legal and regulatory obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted third parties only where necessary to deliver our services (for example, technology partners involved in a project), and only with appropriate safeguards in place. We will not share your information without your consent unless required by law.

Data Storage and Security

We take reasonable steps to protect personal information from loss, unauthorised access, modification, or disclosure. Information may be stored in New Zealand or in secure cloud services operated by our technology providers. Where information is stored outside New Zealand, we ensure appropriate protections are in place consistent with the Privacy Act 2020.

Your Rights

Under the Privacy Act 2020, you have the right to:

• ●Request access to the personal information we hold about you
• ●Request correction of any inaccurate information
• ●Request deletion of your information where we no longer have a legitimate reason to hold it
• ●Withdraw consent for any optional communications

To exercise any of these rights, contact us using the details below.

Cookies

Our website may use cookies and similar technologies for analytics and to improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner.